Apparently, the sip.cfg file in newer firmware packages for Polycom phones do not have the presence feature enabled by default. That is why the phones do not have the buddy-watch option in the speed dial or directory.
This feature can be enabled easily by editing sip.cfg.
Change
<feature feature.1.name="presence" feature.1.enabled="0"
to
<feature feature.1.name="presence" feature.1.enabled="1"
The phone needs to be restarted for this change to take effect.
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